ODC allows system administrators to define risk levels and set corresponding risk identification rules and approval processes for different risk levels.
Background information
Risk level: the risk level of a ticket, which determines the approval process of a ticket.
Risk identification rule: a rule that determines the risk level of a ticket.
Approval process: a change task process defined by the ODC system administrator.
Principle
The ODC system administrator selects the approval nodes and the validity period when creating an approval process.
The ODC system administrator configures approval processes for each risk level (high, medium, and low).
The ODC system administrator configures risk identification rules for each risk level (high, medium, and low).
When an ODC user initiates a task ticket, ODC determines the risk level based on the risk identification rules.
ODC calls the corresponding approval process based on the risk level.
The approval role on the approval node approves or rejects the task ticket.
Risk level management
Log in to the ODC console and choose Security > Risk Level in the left-side navigation pane.
On the Risk Level tab, view and manage the approval processes and risk identification rules for different risk levels.