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OceanBase Migration Service

V3.3.1Community Edition
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  • Product Introduction
    • What is OMS Community Edition?
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      • Create a data synchronization project
        • Create a project to synchronize data from an OceanBase database Community Edition to a Kafka instance
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  3. V3.3.1

View details of an O&M ticket

Last Updated:2026-09-04 08:14:02

Background
Procedure

The OPS & Monitoring module records all O&M operations in O&M tickets and executes them asynchronously. An O&M ticket records the task type, operator, operation object, result, creation time, and completion time of the corresponding O&M operation, to facilitate operation tracing, determine the operation process and result, and retry the operation if it fails.

Background

The O&M Tickets page displays the ticket ID, task type, operator, operation object, creation time, completion time, and status of each O&M ticket. All O&M tickets are displayed by default. You can search for a specific O&M ticket by task type, creation time, operation object, or operator.

An O&M ticket can be in any of the following states:

  • Initializing: The ticket is just created and no subtask node is created for the ticket.

  • Ready: The ticket and its subtask nodes are created.

  • In Progress: The subtask nodes under the ticket are being processed.

  • Successful: The O&M operation is successful.

  • Failed: The O&M operation failed. For such a ticket, go to the details page of ticket, and perform a corresponding operation. The following operations are available: Skip and Retry.

Procedure

  1. Log on to the console of OceanBase Migration Service (OMS) Community Edition.

  2. In the left-side navigation pane, choose OPS & Monitoring > O&M Tickets.

  3. Search for a specific O&M ticket by operation type, creation time, operation object, or operator.

    You can search for an O&M ticket by multiple criteria. Ticket information is displayed in the following columns: ID, Task Type, Operator, Object, Creation Time, Completion Time, and Status.

  4. Click the ID of the target O&M ticket to go to the details page of the ticket.

    The details page displays the basic information and task list of the O&M ticket. You can view the statuses of sub-tickets in the task list. If a ticket fails, you can retry or skip it or its sub-tickets.

  5. In the Tasks section, expand the ticket to view its sub-tickets.

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